Frequently Asked Questions
Everything you need to know about your Smars Jewelry experience.
What materials are used in Smars Jewelry pieces?
We use high-quality materials including 14k and 18k gold plating, 925 sterling silver, and ethically sourced gemstones to ensure your jewelry is both beautiful and durable.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping takes 3-7 business days, while expedited options are available at checkout.
How should I care for my jewelry?
To maintain the shine of your pieces, we recommend avoiding contact with water, perfumes, and lotions. Store your jewelry in the provided pouch when not in use.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please contact our support team to initiate a return or exchange.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary depending on the destination and will be calculated at checkout.
Are your products hypoallergenic?
Yes, our jewelry is nickel-free and lead-free, making it safe for those with sensitive skin.