Returns & Exchanges

At smarsjewelrys, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for items in their original, unworn condition.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email with your order number and the reason for the return to receive a Return Authorization.

• 2.
  Prepare the Package

  Carefully place the jewelry in its original packaging, including all tags and certificates, to ensure the item is protected during transit.

• 3.
  Ship the Item

  Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number.

• 4.
  Receive Your Refund

  Once our quality control team inspects and approves the returned item, your refund will be processed back to your original payment method within 5-7 business days.